Tongkat Ali | Sumatra Pasak Bumi

Privacy Policy

This page explains what personal information Tongkatali.org collects, what we do with it, and what you can ask us to do about it. We do not have a complicated data operation. This is a small company selling botanical extracts. The data we collect is limited to what is necessary to process orders and answer questions.

What we collect

When you place an order or contact us, we collect the information needed to fulfill that transaction: name, email address, shipping address, and payment details. Payment information is handled by third-party processors — we do not store card numbers or payment credentials on our own systems. We also collect IP addresses and basic browser data as a standard function of web hosting and security logging.

We do not require user registration and do not maintain customer accounts.

Cookies and analytics

This site uses Google Analytics. Google Analytics collects anonymized usage data — which pages were visited, approximate location, browser type — using cookies. We use this to understand how the site is being used and where to improve it. We do not use advertising cookies or behavioral tracking for marketing purposes. You can disable cookies in your browser settings at any time without affecting your ability to use the site.

How we use the information

The information we collect is used to process and ship orders, respond to inquiries, maintain site security, and understand site usage through analytics. We do not sell, rent, or trade personal data to third parties for their own use.

Third parties

To fulfill orders and run the site, we share limited information with payment processors, shipping providers, web hosting services, and Google Analytics. In each case we share only the minimum information needed for that specific service to function. We do not share data with advertising networks or data brokers.

Security

The site runs on SSL encryption and we apply standard technical precautions to protect personal data. No online system is completely immune to breaches — we do not make guarantees we cannot keep — but we take reasonable measures and do not retain data beyond what is needed.

Your rights

Depending on your location, you may have the right to request access to the personal data we hold about you, ask for corrections, request deletion, or object to certain types of processing. To exercise any of these rights, contact us at the address below. We will respond to reasonable requests promptly.

Contact

Updates

This policy may be updated when legal requirements or our practices change. The date at the top of this page reflects the most recent revision. Last updated: January 29, 2026.